Privacy Policy

Last Updated: March 2026

This Privacy Policy describes how Biz Stationery ("we", "us", or "our"), operated by Velqura Tech Pvt. Ltd, collects, uses, stores, and protects your personal information when you use our website (https://bizstationery.store) and services. This policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian laws.

1. Information We Collect

1.1 Personal Information You Provide

When you make a purchase or interact with our website, we may collect:

• Identity Data: Name, username, or similar identifier
• Contact Data: Email address, telephone number, shipping and billing address
• Transaction Data: Details of products purchased, payment method (excluding card numbers)
• Communication Data: Your messages, reviews, and feedback

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Device Data: Device type, screen resolution

2. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating order status and shipping updates
• Providing customer support
• Sending promotional communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Legal Basis for Processing (DPDP Act Compliance)

Under the DPDP Act 2023, we process your personal data based on:

• Consent: Where you have given explicit consent for specific purposes
• Contractual Necessity: To fulfill our contract with you (process orders)
• Legal Obligation: To comply with applicable laws
• Legitimate Interests: For fraud prevention and business improvement

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure HTTPS encryption for all data transmission
• Encrypted database storage
• Limited access to personal data on need-to-know basis
• Regular security assessments

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Order data: 8 years (for tax and legal compliance)
• Account data: Until account deletion request
• Marketing preferences: Until withdrawal of consent

5. Data Sharing

We may share your personal data with:

• Shipping Partners: To deliver your orders
• Payment Processors: To process payments (we do not store card details)
• Service Providers: For email, analytics, and customer support
• Legal Authorities: When required by law

We do not sell your personal data to third parties.

6. Your Rights Under DPDP Act 2023

As a Data Principal, you have the following rights:

• Right to Access: Request a summary of your personal data and processing activities
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Grievance Redressal: Lodge complaints about data handling
• Right to Nominate: Nominate another person to exercise your rights in case of death or incapacity

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

8. Children's Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related queries or to exercise your rights, contact us:

Biz Stationery
Velqura Tech Pvt. Ltd
3-11-14/1, Shiva Ganga Colony, L B Nagar, Hyderabad, Rangareddy, Telangana 500074
Email: info@bizstationery.store
Phone: +91 8712155122

Grievance Officer

In accordance with the IT Rules 2021 and DPDP Act 2023:
Name: Sagili Sai Lela Sagar
Email: grievance@bizstationery.store
Phone: +91 8712155122
Address: 3-11-14/1, Shiva Ganga Colony, L B Nagar, Hyderabad, Rangareddy, Telangana 500074

We will respond to your grievance within 30 days of receipt.